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Once Sold listing only · no payments
Payments, Transactions & Liability Policy
Last updated: April 2025
⚖️ governed by UK law
1
Platform Status
Once Sold is an online advertising and listing platform only. we do not
- process payments
- hold or transfer funds
- act as an agent for buyers or sellers
- verify the accuracy of listings
- guarantee the quality, authenticity, or condition of items
⚖️ Once Sold is not a party to any contract formed between users.
Any agreement for the sale or purchase of goods is made directly between the buyer and the seller.
Any agreement for the sale or purchase of goods is made directly between the buyer and the seller.
2
Payments
All payments are arranged privately between buyer and seller. Once Sold does not:
- facilitate payments
- provide escrow services
- offer dispute resolution
- guarantee transactions
Users are solely responsible for choosing their preferred payment method.
📍 Where payment protection services (such as PayPal Goods & Services) are used, the terms of that provider apply directly between the parties.
3
User Responsibility
By using Once Sold, users acknowledge and agree that:
- they are responsible for conducting their own due diligence
- they enter transactions at their own risk
- they are responsible for verifying the identity of the other party
- they are responsible for arranging delivery or collection
- they are responsible for complying with applicable UK consumer and trading laws
Once Sold does not monitor or supervise transactions.
4
Risk & Fraud
Once Sold is not responsible for:
- non-payment
- misrepresentation of items
- counterfeit goods
- loss or damage during shipping
- fraudulent activity
- failed or disputed transactions
⚠️ Users must take appropriate steps to protect themselves.
5
Limitation of Liability
To the fullest extent permitted by law:
Once Sold shall not be liable for any:
- direct loss
- indirect loss
- loss of profit
- loss of opportunity
- consequential or incidental damages
- disputes between users
arising from the use of the platform or any transaction between users.
🔹 Nothing in this policy excludes liability where it cannot legally be excluded under UK law.
6
No Guarantee of Sale
- buyer interest
- sale completion
- payment
- authenticity of enquiries
Listing an item does not guarantee any of the above.
7
Indemnity
Users agree to indemnify and hold harmless Once Sold from any claims, losses, liabilities, damages, costs or legal fees arising out of:
- their listings
- their transactions
- breach of these terms
- violation of any law or third-party rights
Recommended Payment Guidance
To reduce risk, users may consider:
payment methods offering buyer and seller protection
only dispatching items once cleared funds are received
using tracked and insured postage
meeting in public places for collection
Once Sold does not endorse or guarantee any payment provider.
📌 Platform role: advertising only · not an agent
🏛️ English law applies
⚠️ transactions at own risk
Summary Table
Items
Details
Collection Days
Tuesday (afternoon) and Wednesday (until 10:00 AM)
Shipping Day
Wednesday
Valid Orders
Orders placed from Thursday to Monday (until 10:00 AM) for same-week delivery
Delivery Time
3–4 business days
Delivery Price
£1.5 / kg
Fee Calculation
Automatic in-app calculation, paid at the time of order
Customer Commission
6.5% of the total order value
Vendor Payout
After 3 days from confirmed delivery
Customs Seizure Policy
Refund or free reshipment — customer’s choice