Bucuria VISINA candies in chocolate 250g
Bucuria VISINA candies in chocolate 250g
£2.99
A cherry preserved in liqueur, in sugar fondant, coated with chocolate coating.
Product Description
Product composition:
chocolate glaze – 42% (sugar, cocoa mass, equivalent cocoa butter (palm, shea), fat reduced cocoa powder, emulsifiers: soy lecithin, E476; flavouring „vanillin”), sugar, alcoholized сherry – 9,0% (сherry, alcohol rectified from food raw materials, sugar), glucosic syrup, acidifier citric acid. Cocoa 12% min., alcohol – 2,3%.
| Weight | 0.250 kg |
|---|
Shipping Policy
Politica de Livrare – Dulciuri Basarabene
La Dulciuri Basarabene , ne dorim ca fiecare comandă să ajungă la dumneavoastră rapid, în siguranță și cu aceeași grijă ca un colet trimis acasă celor dragi. Pentru a asigura o experiență de livrare fiabilă și plăcută, urmăm următoarele principii:
1. Livrare prin platforma Autohton.com
Toate livrările se efectuează în conformitate cu politica oficială de livrare a platformei Autohton.com , partenerul nostru de încredere pentru procesarea comenzilor. Toate termenele, procedurile și condițiile de transport respectă standardele acestora.
2. Parteneri de livrare
We work with delivery partners selected exclusively by the village administrator within Autohton.com. Their selection ensures professionalism, speed, and safety throughout the delivery process.
3. Packaging of products
All packaging is handled entirely by our team. We make sure each sweet delight is carefully prepared so it arrives in perfect condition, no matter the distance.
4. Complimentary gifts
To bring a little extra joy, we sometimes include small gifts from us — a sweet surprise as a gesture of appreciation for our customers.
Refund Policy
Refund Policy – Dulciuri Basarabene
At Dulciuri Basarabene, every order is prepared individually and with special care for each customer. Because we work with food items and sweets that require strict handling and packaging conditions, we apply a firm policy regarding returns and refunds.
1. No refunds or returns accepted
Regardless of the circumstances, we do not accept returns and we do not offer refunds, even if the general policy of the website or the Autohton.com platform allows such options.
Once an order is placed, it becomes final and cannot be canceled or returned.
2. Reason for our policy
All orders are prepared exactly according to the customer’s request. For every package:
products are purchased only after the order is placed,
packing and customization are done by our team,
we sometimes include small gifts from us,
we guarantee freshness and proper handling.
For these reasons, we cannot take back a parcel if the customer changes their mind or no longer wants the order.
3. Exceptions
We only analyze exceptions in situations where:
The products arrive damaged, spoiled, non-compliant, or present real quality issues;
The damage affects the contents of the products, not just the outer box or packaging.
In such cases:
If the products are non-flammable / non-combustible and return shipping is possible, we can send a replacement package at no extra cost to the customer.
We will work together with our partner carriers to investigate the issue and, when applicable, to recover transport costs or obtain compensation.
To process any exception, the customer must provide photo or video evidence immediately after receiving the package.
Cancellation / Return / Exchange Policy
Order Cancellation Policy – Dulciuri Basarabene
At Dulciuri Basarabene, we understand that unexpected situations may arise and you might need to cancel an order. However, to ensure efficient order processing and to avoid product waste, we apply the following internal cancellation policy:
1. Order cancellation within the first 2 hours
An order may be cancelled only within the first 2 hours from the moment it was placed.
Within this time frame, products have not yet been processed, packaged, or purchased, so cancellation can be accepted without any additional cost.
2. After 2 hours – cancellation is no longer possible
If the cancellation request is sent after the 2-hour window, we will no longer be able to accept it.
This is our internal policy, firmly established, and it will not be changed.
After this period, the order enters processing, and the products are prepared exactly according to the customer’s request.
3. How to request a cancellation
To request an order cancellation:
a single email must be sent to our official store email address;
the email must include a clear request for cancellation,
and proof of the time the order was placed (e.g., screenshot or the confirmation email).
Requests sent through multiple messages, social media, or any other channels will not be considered. Only cancellation requests sent through one single email are valid.
4. Cancellation confirmation
If the request is sent within the allowed time, the cancellation will be confirmed through an official email reply.
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